1. Return & Replacement Window

We offer a 7-day hassle-free replacement or return window starting from the date of order delivery. If you received a damaged product, manufacturing defect, or incorrect size, we will replace it promptly at no additional cost.

2. Eligibility for Returns

To be eligible for a return or replacement, please ensure:

• The apparel is unused, unwashed, and in original condition.
• All original tags, brand labels, and packaging remain intact.
• A valid proof of purchase (Order ID or invoice) is provided.

3. Refund Process & Timelines

Once your returned item is received and inspected at our warehouse:

• Prepaid Orders: Refund is initiated back to original payment method (Credit Card, Debit Card, UPI, NetBanking) within 24-48 hours and reflects in your bank account in 5-7 business days.
• COD Orders: Refund is transferred directly to your bank account / UPI ID provided during the return request within 3-5 business days.

4. How to Request a Return / Replacement

To initiate a return or exchange, contact our support team with your Order ID and photo/video of the issue:

Email: tejasvinapp@gmail.com
Support Studio: Open Support Ticket
Phone / WhatsApp: +91 95484 21971