1. Processing & Dispatch

All orders are processed and dispatched within 24 to 48 business hours after payment confirmation (or COD verification). Orders placed on Sundays or public holidays are processed on the next business day.

2. Shipping Rates & Delivery Timelines

We provide FREE Standard Shipping across India on all prepaid and Cash on Delivery (COD) orders.

• Metro Cities: 3 - 5 business days
• Rest of India: 4 - 7 business days
• Remote / North-East Regions: 6 - 9 business days

3. Order Tracking

Once your order has been dispatched, you will receive a tracking link via SMS, WhatsApp, and Email. You can also track your live order anytime via our Orders Page.

4. Damaged or Tampered Packages

If you receive a package that appears visibly damaged, opened, or tampered with, please refuse the delivery and immediately contact our support team at tejasvinapp@gmail.com.

5. Contact Information

For any queries regarding shipping and deliveries, reach out to us:

Email: tejasvinapp@gmail.com
Phone / WhatsApp: +91 95484 21971
Operating Hours: Monday - Saturday, 10:00 AM - 7:00 PM IST